Avast For Mac Freezes At 98%

Avast For Mac Freezes At 98% 8,6/10 9602 votes

The Mac is running OS X 10.11 El Capitan. The WebEx client installed without an issue, but when I tried to join a meeting the connection would hang at 98%. I had to use Force Quit to kill the client. AVG.com uses cookies to personalize your experience and help us improve content. Download, install, update and scan your computer with both Malwarebytes and SuperantiSpyware, delete what ever they find, if this fails to completely remove the virus/spyware download then update Avast and run a boot scan (click schedule boot-time scan and restart your PC), all the software below is free and safe to use. Webex not loading or getting stuck at 98% using safari or firefox on a mac As far as I know the following works on mountain lion, mavericks and yosemite - 10.8, 10.9 and 10.10. First close all your browsers. Will slow down your MacBook: Avast did not do well on the tests for Mac, influencing the operating speed significantly. Expensive: If you want the full protection for Windows, it comes at a price. There are better and more affordable options, such as BitDefender. There are almost as many anti-virus programs for the Mac as there are families of malware, and a constant question among Mac users is whether to use one and, if so, which one to use. Last November I began a project to test Mac anti-virus programs to see what malware they are capable of detecting.

Hi,

since one day my mac started to freeze. As i wrote in the EtreCheck report below, it's kind of like series of freezes every now and then. It's usually about 3-6 freezes lasting about 5-15 seconds and it happens once or twice an hour depending on what am I doing, but can move cursor without problem. Except for the freezes, everything works very well, haven't noticed any other performance issues. I tried scan for viruses and other stuff like just in case but haven't found nothing. I didn't install some new program or game before it started freezing. Everything worked up to that day. Now i use the same programs etc. as I did use before but now with freezes. I'm worried I'll have to replace my hardrive.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-27 00:37:49

Download EtreCheck from https://etrecheck.com

Runtime: 5:23

Performance: Below Average


Problem: Beachballing

Description:

Mac periodicaly freezes for a moment. Its a series of freezes, usually about 3-6 series of 5-15 second freezes about once or twice an hour, maybe depending on apps using. Usually freezes one or two programs but can move cursor around screen without problem.


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Unsigned files - There are unsigned software installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3,5 GHz Intel Core i7 (i7-4771) CPU: 4-core

32 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - 8 GB DDR3 1600 ok

BANK 1/DIMM1 - 8 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4 GB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (245.37 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Ethernet

One IPv4 address

Interface en5: iPad

Interface en1: Wi-Fi


Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About 6 days

System Load: 2.52 (1 min ago) 2.33 (5 min ago) 2.78 (15 min ago)


Configuration Files:

/etc/hosts - Count: 22


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Avast For Mac Freezes At 98%

Launchd: /Library/LaunchDaemons/com.rogueamoeba.aceagent.plist

Executable: aceagent

Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist

Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

66 32-bit apps


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)


/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.0.6 - SDK 10.11)

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] HandsOff.kext (One Periodic Inc., 3.2.6 - SDK 10.9)


/System/Library/Extensions

[Not Loaded] TACC.kext (1.0.2 - SDK 10.8)

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System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 159 Apple tasks
[Running] 122 Apple tasks


System Launch Daemons:

[Not Loaded] 34 Apple tasks
[Loaded] 165 Apple tasks
[Running] 130 Apple tasks
[Other] 3 Apple tasks


Launch Agents: Free avast antivirus for mac.

[Running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2018-04-10)
[Running] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-10-29)
[Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-04-09)
[Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2018-08-22)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-08-22)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-14)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-08-22)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.oracle.java.Java-Updater.plist (? 2b0170fd - installed 2017-10-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2018-08-22)


Launch Daemons:

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.rogueamoeba.aceagent.plist (? 88630f9d - installed 2018-03-06)
[Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2018-08-22)
[Running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2018-04-10)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-06-13)
[Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2018-08-22)
[Running] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-09-22)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2018-08-22)
[Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-10-29)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-08-22)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Loaded] com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2017-10-29)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-08-22)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24)
[Loaded] com.avast.update.plist (? 5c6ac355 - installed 2018-08-22)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-08-22)
[Loaded] com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2017-10-08)


User Launch Agents:

[Other] com.SearchFunction.plist (? 0 - installed 2018-06-15)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-26)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-13)
[Other] tapufind.plist (? 0 - installed 2018-06-10)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-29)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-08-22)


User Login Items:

Flux Application (Michael Herf - installed 2018-01-08)

(/Applications/Flux.app)

Wondershare Helper Compact Application (Wondershare Software Co., Ltd - installed 2018-02-01)

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Google Chrome Application (Google, Inc. - installed 2018-08-10)

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple - installed 2017-09-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Audio Hijack 3 Schedule Helper Application (Rogue Amoeba Software, LLC - installed 2017-08-14)

(/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)

Avast For Mac Freezes At 98% Oxygen

dlmLaucher SMLoginItem (Elliott Mason - installed 2018-04-30)

(/Applications/DLM.app/Contents/Library/LoginItems/dlmLaucher.app)

Avast Passwords Service SMLoginItem (AVAST Software a.s. - installed 2018-05-22)

(/Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app)

6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-08-15)

(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.a vast.osx.secureline.avastsecurelinehelper.app)


Avast For Mac Freezes At 98% Confidence

Internet Plug-ins:

AdobeAAMDetect: (installed 2017-10-29)

FlashPlayer-10.6: (installed 2018-08-14)

QuickTime Plugin: (installed 2018-01-19)

AdobePDFViewerNPAPI: (installed 2018-08-15)

AdobePDFViewer: (installed 2018-08-15)

Flash Player: (installed 2018-08-14)

jdk: (installed 2018-01-07)

JavaAppletPlugin: (installed 2018-01-07)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-09-22)
FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2018-08-16)
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-11-10)


Microsoft Word For Mac Freezes And Crashes

3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Java (installed 2017-09-28)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
Audio HijackRogue Amoeba Software, LLC9
coreaudiodApple7
WindowServerApple7
com.apple.WebKit.WebContent (7)Apple6
Google Chrome Helper (23)Google, Inc.3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
com.apple.WebKit.WebContent (7)Apple3.86 GB
Google Chrome Helper (23)Google, Inc.3.50 GB
kernel_taskApple2.16 GB
WindowServerApple1.43 GB
SafariApple1.38 GB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple18 MB6 MB
com.avast.proxyAVAST Software a.s.2 MB1 MB
apsdApple855 KB198 KB
Battle.netBlizzard Entertainment, Inc.216 KB538 KB
netbiosdApple357 KB177 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
mds_storesApple11
coreaudiodApple6
Audio HijackRogue Amoeba Software, LLC5
WindowServerApple3
Google Chrome Helper (23)Google, Inc.2


Virtual Memory Information:

Avast For Mac Freezes At 98%
Available RAM12.04 GB
Free RAM2.83 GB
Used RAM19.96 GB
Cached files9.21 GB
Swap Used546 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Flash Player30.0.0.1542018-08-14
Adobe Acrobat Reader DC (18.011.20058)18.011.200582018-08-15
Gatekeeper Configuration Data1522018-08-21
Avast Security13.92018-08-22


Clean up:

~/Library/LaunchAgents/com.SearchFunction.plist

~/Library/Application Support/com.SearchFunction/SearchFunction

Executable not found

~/Library/LaunchAgents/tapufind.plist

~/Library/Application Support/Agent/tapufind

Executable not found


Diagnostics Information (past 7 days):

2018-08-26 19:30:46 Heroes.app CPU (20 times)

/Applications/Heroes of the Storm/*/Heroes.app


2018-08-26 16:59:23 World of Warcraft Cataclysm.app CPU (7 times)

/Applications/World of Warcaft Cataclysm /World of Warcraft Cataclysm.app


2018-08-26 15:56:02 CCLibrary.app Crash (20 times)

/Applications/Utilities/Adobe Creative Cloud/CCLibrary/CCLibrary.app


2018-08-22 15:57:54 Adobe After Effects CC 2017.app CPU (7 times)

/Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app

Avast For Mac Freezes At 98% Of Scientists


2018-08-22 14:58:59 com.avast.daemon CPU

/Library/Application Support/Avast/*/com.avast.daemon


2018-08-20 19:51:43 Heroes of the Storm.app CPU

/Applications/Heroes of the Storm/Heroes of the Storm.app



End of report

iMac, macOS High Sierra (10.13.3)

Posted on

Hi

When I turn off my computer and turn it back on the next day, 98% of the time the computer would freeze or crash at the start up or desktop.

It's been happening for the last month.

Any solutions to fix this please?

It's a m9170a Pavilion HP

Windows Vista


First make sure that your system clean,

go to safe mode with networking and run followings or anything that u have, to go safe mode f8 rapidly when you turn on your pc!

http://www.avast.com/en-gb/free-antivirus-download or http://www.microsoft.com/security_essentials/

http://www.malwarebytes.org/ and http://www.surfright.nl/en BOTH RECOMMANDED!

http://www.systweak.com/AntiSpyware/

After that prepare your computer for clean boot, by typing msconfig in start menu and then pressing enter then disable all startup items and none windows services then restart to normal mode see if it make a difference? if it did go back and see which one is causing the problem and enable the ones you really need!!

use ccleaner http://www.ccleaner.com/ and disk cleanup in windows to get rid of junk files and also preform disk defragment to improve you pc perfomance and avoid freezing!

Avast For Mac Freezes At 98% Alcohol

if you get infected by spyware alot why not use spywareblaster and keep it uptodate to be safe http://www.javacoolsoftware.com/spywareblaster.html

make sure drivers are uptodate.

unistall programs that you never use.

check ur disc for errors and make sure that your windows is uptodate.